Then something incredible happened. While I was at work on Friday evening, I got a call that I was proud to get. It was a call for help. The Department of Health in Manhattan (a block away from ground zero) needed assistance moving and rebuilding their computer network.

The Department of Health needed to be back in running order as soon as possible to be able to deal with the WTC, Pentagon and Flight 93 disasters.

So they called on the company I work for, Novell, and other companies to come help and get them online again. Needless to say, I jumped at the chance to help. This may be a small task, but at least I get a chance to really do something to help.

I immediately hopped in the car, drove home, packed a bag, kissed my wife Mary, and my daughter Katelynn good-bye and drove towards New York. I arrived at my hotel in New Jersey at about 3 a.m. (Saturday morning), slept for 3 hours and then started my journey to Manhattan with my friend and co-worker from N.J., Sam.